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Perfect Pillars™
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Privacy Policy

 

Effective Date: August 19, 2026

Perfect Pillars™ respects your privacy and is committed to protecting the information you share with us.


This Privacy Policy explains how information may be collected, used, and shared when you visit theperfectpillars.com (the “Website”), communicate with us, subscribe to our communications, or otherwise interact with Perfect Pillars™.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use the Website, and information we receive through third-party services when you interact with us through those services.

Information You Provide

Depending on how you interact with Perfect Pillars™, we may collect:

  • Your name 
  • Email address 
  • Telephone number 
  • Mailing or shipping address when provided 
  • Business name 
  • Business or professional information 
  • Information submitted through contact forms 
  • Information submitted through wholesale or professional inquiries 
  • Communications you send to us 
  • Information provided when subscribing to our email communications 
  • Reviews, testimonials, photographs, or other content you voluntarily submit 
  • Other information you voluntarily provide to us 

You may browse the Website without directly providing personal information.

2. Purchases and Third-Party Ecommerce Platforms

Perfect Pillars™ does not currently process purchases or payment transactions directly through theperfectpillars.com.

When you choose to purchase our products, you may be directed to a third-party ecommerce platform to complete your transaction.

Shopify

Consumer purchases may be completed through Shopify or a Shopify-powered purchasing experience.

When you make a purchase through Shopify, information necessary to complete your transaction may be collected by Shopify and/or the applicable Shopify-powered store. This may include information such as your name, contact information, billing and shipping information, order information, and payment information.

Shopify maintains its own privacy policy governing its collection, use, and disclosure of personal information. 

Information you provide directly through a Shopify checkout or other Shopify service is subject to Shopify's applicable privacy practices in addition to any privacy practices of the applicable merchant.

Faire

Wholesale purchases may be completed through Faire, a wholesale marketplace connecting brands with retailers and other businesses. 

When you place an order through Faire, information necessary to complete and manage the transaction may be collected and processed through Faire in accordance with Faire's applicable privacy policy and terms.

Perfect Pillars™ may receive information associated with your order or business relationship that is necessary to fulfill orders, provide customer service, communicate with you, or manage our relationship with you.

Third-Party Platforms

Because Shopify and Faire operate independently from Perfect Pillars™, their own privacy policies and terms govern information they collect directly through their platforms.

We encourage you to review the applicable privacy policy before providing personal information through any third-party platform.

3. Payment Information

Perfect Pillars™ does not directly process or store payment card information through theperfectpillars.com.

When you purchase products through Shopify, Faire, or another third-party purchasing platform, payment information is provided directly to the applicable platform and/or its payment processors.

We do not intentionally collect or retain complete credit card numbers, debit card numbers, security codes, or other complete payment credentials through the Website.

4. Information Collected Automatically

When you visit the Website, certain information may be collected automatically.

Depending on the technology and services used on the Website, this information may include:

  • IP address 
  • Browser type 
  • Operating system 
  • Device type 
  • Pages viewed 
  • Links clicked 
  • Referring website 
  • Date and time of visits 
  • General geographic information 
  • Website usage information 
  • Technical information made available by your browser or device 

We may use this information to operate and secure the Website, understand how visitors use it, improve performance and functionality, and evaluate the effectiveness of our marketing.

5. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, analytics technologies, and similar technologies.

These technologies may be used to:

  • Keep the Website functioning properly 
  • Remember preferences 
  • Understand how visitors navigate the Website 
  • Analyze Website traffic 
  • Measure marketing effectiveness 
  • Improve Website performance 
  • Improve the user experience 
  • Support advertising or remarketing activities, if applicable 

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect the functionality of portions of the Website.

Because the specific technologies used on the Website may change, we may update this Privacy Policy when our use of cookies or similar technologies materially changes.

6. How We Use Information

We may use information we collect to:

  • Respond to questions and inquiries 
  • Provide customer service 
  • Respond to wholesale and professional inquiries 
  • Communicate with customers and prospective customers 
  • Support orders placed through Shopify, Faire, or other purchasing platforms 
  • Coordinate fulfillment and customer service 
  • Send information you have requested 
  • Send marketing communications where permitted 
  • Improve our products and Website 
  • Understand customer interests and Website usage 
  • Analyze marketing effectiveness 
  • Develop and improve products and services 
  • Maintain Website security 
  • Detect and prevent fraud, abuse, or unauthorized activity 
  • Comply with applicable laws and legal obligations 
  • Protect our rights, property, and business 
  • Enforce applicable agreements 

We seek to collect and use personal information for legitimate business purposes and in ways consistent with this Privacy Policy.

7. Marketing Communications

If you voluntarily subscribe to Perfect Pillars™ marketing communications, we may use your email address to send you information including:

  • Product announcements 
  • New collections 
  • Promotions and special offers 
  • Wedding and event inspiration 
  • Product education 
  • Company news 
  • Wholesale opportunities 
  • Other information about Perfect Pillars™ 

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the communication.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications when reasonably necessary, such as communications regarding an order or inquiry you initiated.

8. Wholesale and Professional Customers

Perfect Pillars™ serves professional customers including:

  • Wedding planners 
  • Event planners 
  • Florists 
  • Event designers 
  • Venues 
  • Rental companies 
  • Retailers 
  • Hospitality businesses 
  • Corporate and business-use buyers 

If you contact us regarding wholesale or professional opportunities, we may collect information such as:

  • Business name 
  • Contact name 
  • Email address 
  • Telephone number 
  • Business address 
  • Website 
  • Social media information 
  • Business type 
  • Product interests 
  • Order or purchasing information 
  • Communications between you and Perfect Pillars™ 

We use this information to evaluate inquiries, provide information and pricing, support professional relationships, and conduct legitimate business activities.

Wholesale transactions completed through Faire are also subject to Faire's applicable terms and privacy practices. 


9. How We Share Information

We do not sell personal information as a standalone business activity.

We may share personal information with service providers and business partners when reasonably necessary to operate our business and provide our products and services.

These may include providers involved in:

  • Website hosting 
  • Website security 
  • Ecommerce services 
  • Shopify 
  • Faire 
  • Email communications 
  • Marketing 
  • Analytics 
  • Advertising 
  • Shipping and fulfillment 
  • Customer service 
  • Fraud prevention 
  • Information technology 
  • Professional services 

We may also disclose information:

  • When required by law 
  • In response to valid legal process 
  • To protect our rights, property, or safety 
  • To investigate fraud or security issues 
  • To enforce our agreements 
  • When you have requested or authorized the disclosure 
  • In connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction 

10. Third-Party Services and Links

The Website may contain links to third-party websites and services, including:

  • Shopify 
  • Faire 
  • Social media platforms 
  • Payment or ecommerce platforms 
  • Business partners 
  • Publications 
  • Other websites and services 

These third-party services operate independently from Perfect Pillars™.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

When you leave theperfectpillars.com and interact directly with a third-party service, that service's privacy policy and terms may apply.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

12. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

  • Providing customer service 
  • Maintaining business relationships 
  • Supporting transactions 
  • Maintaining business and financial records 
  • Complying with legal, tax, accounting, and regulatory obligations 
  • Resolving disputes 
  • Preventing fraud 
  • Enforcing our agreements 

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Information maintained directly by third-party platforms such as Shopify or Faire may be retained according to their respective policies and requirements.

13. Children's Privacy

The Website is not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

14. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we maintain about you 
  • Request correction of inaccurate information 
  • Request deletion of certain personal information 
  • Request information about how we collect and use personal information 
  • Opt out of certain marketing communications 
  • Exercise other rights provided by applicable privacy laws 

Certain rights may be subject to legal exceptions and limitations.

To submit a privacy-related request, contact us using the information provided below.

We may need to verify your identity before completing certain requests in order to protect your information.

15. Texas Privacy Rights

Perfect Pillars™ operates in Texas and serves customers throughout the United States and internationally.

Texas residents may have certain privacy rights under applicable Texas law.

The Texas Data Privacy and Security Act provides certain consumers with rights relating to personal information, including rights concerning access, correction, deletion, and certain opt-out choices, subject to the law's applicability, exemptions, and limitations.

If applicable law provides you with privacy rights, you may submit a request using the contact information below.

We will process applicable requests in accordance with the law.

This section should be reviewed by legal counsel to determine whether and to what extent the Texas Data Privacy and Security Act applies to Perfect Pillars™ and the business operating the Website.

16. California Residents

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act and its implementing regulations.

Depending on the circumstances and whether those laws apply to our business, these rights may include rights to:

  • Know what personal information is collected 
  • Access personal information 
  • Correct inaccurate personal information 
  • Request deletion of certain personal information 
  • Opt out of certain sales or sharing of personal information 
  • Limit certain uses of sensitive personal information 

These rights are subject to applicable exceptions and limitations.

If California privacy law applies to our business, we will process applicable requests in accordance with the law.

17. International Visitors

Perfect Pillars™ may receive visitors and customers from outside the United States.

If you access the Website from another country, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Privacy laws in those countries may differ from the laws in your country of residence.

Where required by applicable law, we will take appropriate measures concerning international transfers of personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business 
  • Our Website 
  • Our products and services 
  • Third-party service providers 
  • Technology 
  • Legal requirements 
  • Privacy practices 

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.


19. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Perfect Pillars™
A brand of InfiniTea Candles LLC
Kerrville, Texas
Email: hello@theperfectpillars.com 


Copyright © 2026 Perfect Pillars from Infinitea Candles, LLC - All Rights Reserved.

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